What is the safe box default factory password?
The initial password for Mechanical lock is 75.
The initial password for Digital lock is 123456.
The initial password for Fingerprint lock is 1234567890.
Password is required to be changed immediately by the customer.
How to open safe box door and change it's password?
You may ask the seller or read the user manual inside the safe box.
Also a digital version of the manual for changing password and a video is available HERE
Does Kaveh products have any warranty or After Sales Services?
Yes, All Kaveh's products have 1 year warranty and 10 years of after sales services since the date of purchase.
What is the warranty issues?
The following as experts to identify:
1- The keys delivered with the safe box does not open the safe.
2- Default password set by the factory does not open the safe.
3- Bug in the system tab and coloring scheme.
What is NOT the warranty issues?
1- Set, change or password Education.
2- To blow the dial or lock pad.
3- A lock that has not been installed by Kaveh Co.
4- Any modifications made by non unauthorized person.
What should to do if you encounter problems with the product function?
Please contact our services department by phone or email and request to send an expert.
What kind of documents are required for receiving services?
Legal Customers: An official letter on letterhead, signed and sealed.
Shops and Guilds: written application, business license and copy of national ID cards.
It is necessary that the person requesting the services to be currently in place.
Home Customers: A copy of national ID cards.
It is necessary that the person requesting the services to be currently in place.
